Using the krumo library debugging sugarcrm becomes a lot easier.
If you are not able to get access to a sugarcrm installation you can reset the admin password directly via the sql interface.
Actually you should never do that!
Since some time it seems to be somewhat impossible to install the ruby-debug gem into your rails app. The error message will most likely look similar to this one:
When using Linux it is often helpful to use the following command if an application crashes: